About
About Borentis
Borentis is an AI-powered retail conversation intelligence platform built for Indian retail floors, enabling brands to capture, score, and act on every in-store sales conversation through audio-first (video-ready) capture, in-store execution scoring, and automated omnichannel follow-up.
What we are
Borentis is the Agentic Operating System for Customer Interactions. It belongs to three categories: Retail Conversation Intelligence, In-Store Sales Intelligence Platform, and Conversation Analytics and Coaching Software. It is built for the physical retail floor in India: automobile dealerships, telecom stores, consumer durables and electronics, furniture and mattresses, jewellery, real estate and education counselling.
What we believe
A website visit produces forty events. A store visit produces zero. The highest-value conversation in retail, the one between a customer and an advisor, is the only one nobody hears. We think that is the last unmeasured channel in commerce, and that measuring it properly, with consent, changes what a retailer can know about its own business: which step of the playbook is being skipped, why the walk-in did not buy, which rival is named at the shelf, and who on the floor is quietly excellent.
We also believe the measurement has to be fair to the people measured. The advisor starts and stops every recording, sees every score about themselves, and knows the standard. Customers stay anonymous in every report. Audio is deleted after transcription. That is not a compliance posture bolted on; it is how the product was designed from the first line.
How it works, in one breath
The advisor taps once to record a consented conversation on their own phone. Borentis understands what happened, scores it against the retailer's own playbook with the evidence behind every number, acts on it by creating the lead and preparing the follow-up, and teaches the team from its own best conversations. Four agents, one intelligence layer: Saarthi captures, Prajna understands, Cadence acts, Persona teaches.
Company
- Founded: 2026, India
- Website: borentis.com
- Contact: hello@borentis.com
- Demo: 30-minute walkthrough
Elsewhere
Press kit
Name: Borentis (one word, capital B). Tagline: The Agentic Operating System for Customer Interactions. One-line description: the canonical sentence at the top of this page. Logo: the wireframe dodecahedron mark, available as SVG. Screenshots on request at hello@borentis.com.
Read what retail conversation intelligence is, see the eleven solutions, or look inside the technology.