Coaching · Add-on
BorentisSimulator
Practice & Certification
New hires ready before they meet a real customer.
A new advisor's first fifty conversations are with real customers, and the mistakes cost real sales. BorentisSimulator gives those fifty conversations to a simulator first: realistic personas drawn from your own floor, scored on your own playbook, with certification before day one.
What it does
- Personas built from real walk-ins: the fee-sensitive parent, the customer with a rival quote, the family comparing two models.
- Voice or avatar-based roleplay, scored on the same steps as live conversations.
- Certification thresholds set by the retailer; recertification when the playbook changes.
- Runs on a tablet in the store or in the training centre.
Use cases it powers
- Sales Execution: Get every advisor selling the way your best one does, with the playbook observed in every conversation.
- Brand at the Counter: For brands selling through multi-brand retail: hear your own promoter counters and run the focus group that was always there.
Where Borentis applies this
- Coaching from Best Conversations: Your best advisor, teaching everyone.
- Playbook Adherence: Your playbook, finally observed.
Frequently asked questions
Where do the personas come from?
From the client's own captured conversations, clustered into profiles. No generic scripts.
Also in Coaching
BorentisCoachIn-Conversation Coaching · Add-onBorentisTrainerAlways-On Trainer · Add-onBorentisAcademyDynamic Training · Add-on
Start with Borentis Floor. Every product in the family runs from the same captured, consented conversation, so a pilot on the floor is the first step to all of it.