Checks for every delivery, from seal and count to tags and system entry.
A product receiving checklist is the set of checks a store completes every time stock arrives, so what was sent is what was received, nothing damaged is accepted silently and every piece is tagged and in the system the same day. It covers the GRN or transfer match, vehicle and carton seals, the count against the invoice, serial numbers of high-value items, damage photos, Legal Metrology MRP labels, security tags, put-away and system entry. Store Staff fill it at the receiving door as each delivery is opened, and the Store Manager reviews it before the GRN is posted. Unchecked serial numbers or a shortage not written on the challan are fatal and raise a ticket at once.
Free. No form. The workbook has the same columns as the table below, with the score formula and a fatal-item check in place.
Score = weight of items answered Yes ÷ weight of items not marked N/A, out of 100. Pass mark 90. A failed fatal item caps the score at zero and raises a ticket to the store manager.
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 1 | GRN or transfer match | Does the delivery match an expected GRN, transfer note or purchase order in the system? | Yes / No / N/A | No | 4 | Transfer or order number found in the system, sending location and date correct. |
| 2 | Vehicle seal | Is the vehicle or container seal intact, with the seal number matching the dispatch note? | Yes / No / N/A | Required | 4 | Seal unbroken, number on the seal equals the number on the dispatch note. |
| 3 | Carton seals intact | Are all carton seals and brand tapes intact, with no cut, re-taped or wet cartons? | Yes / No / N/A | Required | 4 | Every carton sealed with brand tape, no cuts, dents, water marks or second layer of tape. |
| 4 | Carton count | Does the number of cartons received match the number on the delivery challan? | Yes / No / N/A | No | 3 | Carton count equals the challan before the driver unloads the next consignment. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 5 | Count against invoice | Does the piece count for every SKU match the invoice or transfer note? | Yes / No / N/A | No | 4 | Every SKU counted piece by piece, quantity equal to the invoice line. |
| 6 | Serial numbers checkedFatal | Are serial numbers, IMEIs or tag numbers of high-value items checked one by one against the invoice? | Yes / No / N/A | No | 5 | Every high-value serial scanned and matched, none missing, none extra on the invoice. |
| 7 | Damage photos | Is every damaged or defective piece photographed with its tag and carton label visible? | Photo | Required | 4 | One clear photo per damaged piece, tag and carton label readable in the frame. |
| 8 | Shortage noted on challanFatal | Is every shortage, excess or damage written on the delivery challan and signed by the driver before he leaves? | Yes / No / N/A | Required | 5 | Remark written on the challan copy, driver's signature and mobile number, photo attached. |
| 9 | Quality sample check | Was a sample of pieces checked for stains, defects, missing parts or wrong sizes? | Yes / No / N/A | Optional | 3 | At least one piece in twenty opened and checked, defects moved to the damaged list. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 10 | MRP labels | Does every piece carry the Legal Metrology MRP label, with MRP, net quantity and month of manufacture? | Yes / No / N/A | Optional | 4 | Label present and legible on every piece, MRP printed, not handwritten or over-stickered. |
| 11 | Price matches POS | Does the MRP on the tag match the price in the POS for a sample of SKUs? | Yes / No / N/A | No | 3 | Five SKUs scanned at the POS, every price equal to the printed MRP. |
| 12 | Security tags fitted | Are security tags or tethers fitted on every piece the brand standard requires? | Yes / No / N/A | No | 3 | Every tagged category carries a working tag, tethers ready for demo units. |
| 13 | Barcodes scan | Does every barcode scan correctly at the POS? | Yes / No / N/A | No | 3 | Sample of barcodes scanned, each returning the right product and size. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 14 | GRN posted same day | Is the GRN posted in the system the same day, with any shortage raised as a claim? | Yes / No / N/A | No | 4 | GRN posted before closing, claim reference noted for every shortage or damage. |
| 15 | Stock put away | Is received stock put away in its marked stockroom location or sent to the floor as per the docket? | Yes / No / N/A | Optional | 3 | Nothing left in the receiving area, new arrivals on the floor as the docket shows. |
| 16 | Receiving area cleared | Are empty cartons flattened and removed, with the receiving area cleared? | Yes / No / N/A | No | 2 | Cartons flattened and stacked for disposal, area swept, no stock left on the floor. |
| 17 | Receiving note signed | Is the receiving note signed by the person who counted and by the Store Manager? | Yes / No / N/A | Required | 3 | Both signatures dated on the receiving note, photo attached to the checklist. |
Loaded into BorentisOps, each required photo is live, GPS and time-stamped, so a photo from yesterday or another store does not pass. Where the brand has a docket or display standard, Drishti scores the photo against it and marks the misses. Every fail raises a ticket with an owner and a deadline, and the store manager sees the store on a heat map before the next visit.
The checklist runs offline and syncs when signal returns, in Hindi, English and Hinglish, and the operations score sits next to the store's selling score from Borentis Floor on one store card. Pricing is per store, so every store staff and staff member in the store is on the app.
Once the driver has left with a clean signed challan, the store has accepted the delivery as complete, and any shortage found later becomes the store's loss. Writing the shortage, excess or damage on the challan and getting the driver's signature is what makes a claim against the sender or the transporter possible. That is why this item is fatal.
Yes, for accessories, merchandise and spare parts received at the showroom. Vehicles themselves go through the dealership's own vehicle receiving and PDI process, which has checks this list does not cover. Showrooms usually use this checklist for the accessories wall stock, where serial numbers apply to items such as dash cameras and infotainment units.
About 15 minutes for a typical delivery of ten to twenty cartons, plus the time to count. Larger festive season deliveries take longer, and it helps to split the work, with one person counting and one filling the checklist. The rule to hold to is that no carton is opened after the driver has left without the seal check being recorded first.
Yes. The Excel download keeps the same columns BorentisOps uses: section, item, question, answer type, photo rule, weight and fatal flag, so it imports as a checklist without retyping. A Borentis onboarding person maps the roles and stores, sets who fills it and who reviews it, and schedules it so it reaches the right phone at the right time. You can edit, add or remove items before or after the import.