Store Operations · Daily

Daily Store Closing Checklist

Day-end checks for cash, stock, power and security before lock-up.

A daily store closing checklist is the set of day-end checks a store manager completes before locking up, so the cash is reconciled, stock is safe, power is off and the next team opens without surprises. It covers cash and the POS report, high-value stock, trial rooms, lights and AC, keys, shutter, alarm and CCTV, and ends with a handover note for the morning. The Store Manager fills it after the last bill, and the Area Manager reviews it before the next day starts. A cash mismatch or an unlocked shutter is fatal and raises a ticket at once, and any other No becomes a task for the opening team.

Free. No form. The workbook has the same columns as the table below, with the score formula and a fatal-item check in place.

Filled by
Store Manager
Reviewed by
Area Manager
Cadence
Daily
Time
About 12 minutes
Items
16 across 4 sections
Photos
4 required
Score
51 points, pass mark 90
Fatal items
2
Store formats
Apparel and lifestyle, Electronics and mobile, Jewellery and eyewear, Furniture and home, Beauty
The full template

Every item, with the question the store manager answers on the phone.

Score = weight of items answered Yes ÷ weight of items not marked N/A, out of 100. Pass mark 90. A failed fatal item caps the score at zero and raises a ticket to the area manager.

Cash and billing 4 items

#ItemAudit questionAnswerPhotoWeightWhat good looks like
1Cash reconciliationFatalDoes the cash in the drawer match the POS cash total, after keeping the float aside?Yes / No / N/ARequired5Cash equals POS cash sales to the rupee, counted by two people, difference zero.
2Day-end POS reportIs the day-end POS report printed and photographed, showing sales by cash, card and UPI?PhotoRequired3Clear photo of the full Z report, date and store code readable, totals visible.
3Card and UPI settlementIs the card machine batch settled and the UPI total matched to the POS?Yes / No / N/ANo3Settlement slip printed, card and UPI totals match the POS report with no gap.
4Cash to safeIs cash above the float sealed in a deposit bag and locked in the safe, with the bag number noted?Yes / No / N/AOptional4Deposit bag sealed, number written in the cash register, safe locked with two signatures.

Stock and floor 4 items

#ItemAudit questionAnswerPhotoWeightWhat good looks like
5High-value stock countAre high-value pieces counted against the opening count, with every sale matched to a bill?Yes / No / N/ARequired4Count matches opening count less today's bills, trays or tethered units all accounted for.
6Trial rooms clearedAre trial rooms empty, with every garment back on the floor or in the stockroom?Yes / No / N/AOptional3No garments, hangers, tags or pins left inside, lights off, curtains open.
7Floor resetIs the floor reset for tomorrow, tables folded, fixtures filled and demo units on charge?Yes / No / N/ANo2Floor looks ready to open, gaps refilled, demo units plugged in, nothing on the floor.
8Returns and alterationsAre today's returns and alteration pieces tagged and kept in the marked bin?Yes / No / N/ANo2Every return has its bill copy attached, alterations tagged with customer pick-up date.

Power and ambience 3 items

#ItemAudit questionAnswerPhotoWeightWhat good looks like
9Window lights timerIs the window light timer set so the window stays lit after closing as the brand requires?Yes / No / N/ANo2Window and sign on timer to the brand's set hour, everything else switched off.
10AC and floor lightsAre all AC units and floor lights switched off at the main board?Yes / No / N/ANo3AC off, floor lights off, only night lights and window circuit left on.
11Music and screens offAre the music system, digital screens and non-essential sockets switched off?Yes / No / N/ANo2Speakers, screens and diffuser off, only POS server and CCTV left powered.

Security and handover 5 items

#ItemAudit questionAnswerPhotoWeightWhat good looks like
12CCTV recording onIs the CCTV recorder running, with every camera showing a picture before lock-up?Yes / No / N/AOptional4All cameras live on the monitor, recorder showing a red recording mark, time correct.
13Security walkHas a final walk of the floor, stockroom, trial rooms and washroom confirmed nobody is left inside?Yes / No / N/ANo3Every room checked, back door bolted, no bags or cartons left near the exit.
14Shutter and keysFatalAre the shutter and back door locked, with keys signed into the key register?Yes / No / N/ARequired5Both locks checked by hand, key holder named in the register, photo of the locked shutter.
15Alarm setIs the intruder alarm set and the security agency or guard informed of closing time?Yes / No / N/ANo4Alarm armed without fault codes, closing time logged with the guard or agency.
16Next-day handover noteWhat does tomorrow's opening team need to know, such as deliveries, repairs or customer pick-ups?TextNo2Names each pending delivery, repair or pick-up with time and the person responsible.
Take it with you.Excel workbook: one row per item, answer and remark columns, score and fatal-item formulas, an About sheet with cadence and roles.
Download Daily Store Closing Checklist (.xlsx) ↓
In BorentisOps

The same template, with proof.

Loaded into BorentisOps, each required photo is live, GPS and time-stamped, so a photo from yesterday or another store does not pass. Where the brand has a docket or display standard, Drishti scores the photo against it and marks the misses. Every fail raises a ticket with an owner and a deadline, and the area manager sees the store on a heat map before the next visit.

The checklist runs offline and syncs when signal returns, in Hindi, English and Hinglish, and the operations score sits next to the store's selling score from Borentis Floor on one store card. Pricing is per store, so every store manager and staff member in the store is on the app.

Import
The Excel keeps the columns BorentisOps reads: section, item, question, answer type, photo rule, weight, fatal. A Borentis onboarding person maps roles and stores.
Assign
By role and cadence per store format: this template to every store manager, daily.
Prove
Live photo with GPS and time. Drishti verdict against the docket where one exists.
Fix
Fail becomes a ticket with SLA escalation: store, area, region.
FAQs

About this template.

When should the closing checklist be filled?

Start it after the last bill is printed, not before. The cash, card and UPI checks only mean something once billing has stopped. Most stores finish in 12 minutes, then do the security walk and lock-up. If the store closes late during festive season or EOSS, the checklist still runs the same night, because a cash gap found the next morning is far harder to explain than one found at close.

Why is the shutter a fatal item?

An unlocked shutter or back door puts the entire stock at risk overnight, and no amount of good work on the rest of the list offsets that. Marking it fatal means the Area Manager is alerted the moment it fails, so someone can go back to the store the same night. The photo of the locked shutter also gives the brand a record if there is an insurance claim later.

What goes into the handover note?

Anything the morning team would otherwise discover too late: a delivery due at 10, a customer collecting an alteration, a fused light over the window, a card machine that kept dropping, a staff member on leave. Keep it short and name who owns each point. In BorentisOps the note appears at the top of the next morning's opening checklist, so it is read before the shutter goes up.

Can I import this template into BorentisOps?

Yes. The Excel download keeps the same columns BorentisOps uses: section, item, question, answer type, photo rule, weight and fatal flag, so it imports as a checklist without retyping. A Borentis onboarding person maps the roles and stores, sets who fills it and who reviews it, and schedules it so it reaches the right phone at the right time. You can edit, add or remove items before or after the import.