Every check a store manager completes before the shutter goes up.
A daily store opening checklist is the list of checks a store manager completes before the shutter goes up, so the store opens clean, lit, stocked and ready to bill. For an exclusive brand outlet it covers the facade, window, floor, mannequins, trial rooms, billing counter, cash float, grooming and safety. The Store Manager fills it on the store phone in the first 15 minutes of the day, with live photos stamped with GPS and time. The Area Manager reviews it the same morning. Any item marked No raises a ticket with an owner and a deadline, and a fail on the cash float or the fire exit is escalated at once, before the first customer walks in.
Free. No form. The workbook has the same columns as the table below, with the score formula and a fatal-item check in place.
Score = weight of items answered Yes ÷ weight of items not marked N/A, out of 100. Pass mark 90. A failed fatal item caps the score at zero and raises a ticket to the area manager.
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 1 | Facade and signage | Is the facade clean and the signage fully lit, with no dead letters or torn vinyl? | Yes / No / N/A | Required | 3 | Glass clean, no posters from a past campaign, every letter of the sign lit. |
| 2 | Window display | Is the window dressed as per the current docket, with spotlights on and no faded props? | Yes / No / N/A | Required | 4 | Window matches the docket photo, props upright, price or offer card placed where the docket shows. |
| 3 | Entrance and door | Is the entrance swept, the door mat clean and the glass door free of fingerprints? | Yes / No / N/A | Optional | 2 | Entrance clear of cartons, mat straight, door glass wiped, timings sticker intact. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 4 | Lights and AC | Are all floor lights, spotlights and AC units working and set to the brand temperature? | Yes / No / N/A | No | 3 | No fused bulbs, AC at the set temperature, no dripping unit over the floor. |
| 5 | Music and fragrance | Is the brand playlist playing at the set volume and the fragrance diffuser on? | Yes / No / N/A | No | 2 | Approved playlist only, volume low enough to talk over, diffuser filled and running. |
| 6 | Floor cleanliness | Is the floor mopped and dry, with no dust on fixtures, mirrors or skirting? | Yes / No / N/A | Optional | 3 | Floor dry and streak free, mirrors clean, no dust visible on fixture tops. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 7 | Fixtures and tables | Are all fixtures and tables filled and folded to the display standard, with sizes in order? | Yes / No / N/A | Required | 4 | Folds even, sizes run small to large, hangers turned one way, no empty fixture. |
| 8 | Mannequins as per docket | Are all mannequins dressed as per the current docket, with tags hidden and accessories in place? | Yes / No / N/A | Required | 4 | Outfit, shoes and accessories match the docket, no visible tags, wigs and fittings secure. |
| 9 | Stock on floor | Is every display filled from the stockroom, with no gaps in size runs or missing demo units? | Yes / No / N/A | No | 3 | Core sizes present on every option, demo units powered, no fixture waiting for stock. |
| 10 | Price talkers and offers | Are offer sheets and price talkers current, matching the POS price, with MRP visible on every tag? | Yes / No / N/A | Required | 4 | No expired offer on display, talker price equals POS price, Legal Metrology MRP visible. |
| 11 | Trial rooms | Are trial rooms clean and lit, with hooks, mirror, stool and the garment count tag in place? | Yes / No / N/A | Optional | 3 | No leftover garments or pins, lights working, mirror clean, door or curtain closing fully. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 12 | Billing counter clear | Is the billing counter clear of clutter, with carry bags, gift wrap and the offer sheet in place? | Yes / No / N/A | Required | 3 | Only POS, card machine, UPI standee and bags on the counter, nothing personal. |
| 13 | POS and payments | Are the POS, barcode scanner, receipt printer, card machine and UPI QR all working? | Yes / No / N/A | No | 4 | Test bill printed and voided, card machine connected, UPI QR scans to the store account. |
| 14 | Opening cash floatFatal | Is the opening cash float counted, matching the closing handover note, and signed in the cash register? | Yes / No / N/A | No | 5 | Float equals the set amount to the rupee, counted by two people, register signed. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 15 | Staff grooming | Is every staff member in uniform, with name badge, polished footwear and grooming as per standard? | Yes / No / N/A | Required | 3 | Uniform pressed, badge on, hair and nails as per standard, no personal phones on the floor. |
| 16 | Roster and attendance | Is everyone on today's roster present, with any absence covered before opening? | Yes / No / N/A | No | 3 | Attendance marked, gaps covered by a named person, floor zones assigned for the day. |
| 17 | Morning huddle | Has the morning huddle covered yesterday's sales, today's target, offers and new arrivals? | Yes / No / N/A | No | 2 | Five minute huddle held, target shared, every staff member can name today's offer. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 18 | CCTV recording | Are all CCTV cameras live on the monitor and the recorder showing last night's recording? | Yes / No / N/A | Optional | 4 | Every camera showing a picture, date and time correct, last night's footage playable. |
| 19 | Fire exit and extinguishersFatal | Is the fire exit unlocked, clear and lit, with extinguishers in place and in date? | Yes / No / N/A | Required | 5 | Exit door opens freely, sign lit, no cartons in the path, extinguisher gauge in green. |
| 20 | DPDP recording notice | Is the DPDP notice on CCTV and audio recording displayed at the entrance and billing counter? | Yes / No / N/A | Optional | 3 | Notice clearly visible at entry and counter, readable, not covered by posters or stands. |
Loaded into BorentisOps, each required photo is live, GPS and time-stamped, so a photo from yesterday or another store does not pass. Where the brand has a docket or display standard, Drishti scores the photo against it and marks the misses. Every fail raises a ticket with an owner and a deadline, and the area manager sees the store on a heat map before the next visit.
The checklist runs offline and syncs when signal returns, in Hindi, English and Hinglish, and the operations score sits next to the store's selling score from Borentis Floor on one store card. Pricing is per store, so every store manager and staff member in the store is on the app.
About 15 minutes for one person walking the store with a phone. Most items are a Yes or No with a live photo, so the time goes into walking the floor, not typing. Stores that open at 10:30 usually start the checklist at 10:00, which leaves room to fix a dead sign letter or a missing price talker before the shutter goes up. Flagship stores with two floors may need 20 to 25 minutes.
Keep fatal items few, so they mean something. In this template only two are fatal: the opening cash float, because a mismatch at opening hides a loss from the night before, and the fire exit, because a blocked or unlit exit is a safety failure that no display standard can offset. A fatal fail raises a ticket at once and alerts the Area Manager, whatever the rest of the score says.
Yes. In BorentisOps the camera opens inside the checklist and every photo carries a GPS and time stamp, so a picture from yesterday or from the gallery cannot be submitted. For the window and mannequins, Drishti, the visual AI, scores the photo against the brand's current docket and flags a missing prop or the wrong outfit, which saves the Area Manager from checking every image by eye.
Yes. The Excel download keeps the same columns BorentisOps uses: section, item, question, answer type, photo rule, weight and fatal flag, so it imports as a checklist without retyping. A Borentis onboarding person maps the roles and stores, sets who fills it and who reviews it, and schedules it so it reaches the right phone at the right time. You can edit, add or remove items before or after the import.