Monthly licence, notice, fire and labour compliance check for every store.
A store self compliance checklist is the monthly check a Store Manager runs to confirm that the store's licences, notices, fire safety and labour records are in order before an inspector or auditor visits. It covers registrations and certificates, Legal Metrology MRP and GST invoice format, the fire NOC and fire safety, the DPDP recording notice and CCTV notice, the POSH committee notice, holiday list, weekly offs and statutory registers. The Store Manager fills it on a phone with live photos of each certificate, and the Compliance Officer reviews it. Four items are fatal: the Shops and Establishments certificate, the fire NOC, extinguishers and the emergency exit. A fatal fail raises a ticket with an owner and a deadline.
Free. No form. The workbook has the same columns as the table below, with the score formula and a fatal-item check in place.
Score = weight of items answered Yes ÷ weight of items not marked N/A, out of 100. Pass mark 90. A failed fatal item caps the score at zero and raises a ticket to the compliance officer.
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 1 | Shops and Establishments certificateFatal | Is a valid Shops and Establishments registration certificate displayed, with the correct store address? | Yes / No / N/A | Required | 5 | Certificate valid on today's date, displayed where an inspector can read it. |
| 2 | GST registration displayed | Is the GST registration certificate displayed, with the GSTIN matching the store's invoices? | Yes / No / N/A | Required | 4 | Certificate displayed, GSTIN and address match today's printed invoices. |
| 3 | Trade licence | Is the municipal trade licence valid and filed, with the renewal date noted? | Yes / No / N/A | Optional | 3 | Licence current, copy filed, renewal date entered in the tracker. |
| 4 | FSSAI licence for cafes | For a cafe or any outlet selling food, is a valid FSSAI licence displayed? | Yes / No / N/A | Required | 4 | Licence current and displayed near the counter, or N/A where no food is sold. |
| 5 | Signage permission | Is the permission or fee receipt for the external signage current? | Yes / No / N/A | No | 2 | Latest signage permission or fee receipt on file for the current year. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 6 | Legal Metrology MRP labels | Does every displayed product carry an MRP label with net quantity, maker details and consumer care contact? | Yes / No / N/A | Optional | 4 | Ten random products checked, every label complete and readable. |
| 7 | GST invoice format | Does a sample GST invoice show GSTIN, HSN, tax split, invoice number and store address? | Yes / No / N/A | Optional | 3 | Every mandatory field present on the sample invoice, printed legibly. |
| 8 | Weighing scale stamping | Where a scale is used, such as jewellery or cafes, is its verification stamp current? | Yes / No / N/A | Required | 3 | Stamp or certificate within its validity date, or N/A if no scale is used. |
| 9 | Price and offer parity | Do displayed prices and offers match what the billing system charges? | Yes / No / N/A | No | 3 | Five products billed in test mode, all match the displayed price. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 10 | Fire NOC validFatal | Is the fire NOC for the premises valid, with a copy on file at the store? | Yes / No / N/A | No | 5 | NOC valid on today's date, copy filed, renewal date in the tracker. |
| 11 | Extinguishers servicedFatal | Are all extinguishers mounted, pressure in the green and serviced within the last year? | Yes / No / N/A | Required | 5 | Every extinguisher mounted, gauge in green, service tag current. |
| 12 | Emergency exit clearFatal | Is the emergency exit unlocked, free of stock and marked with a lit exit sign? | Yes / No / N/A | Required | 5 | Exit opens freely from inside, nothing in front, sign lit. |
| 13 | Smoke detectors and alarm | Are smoke detectors and the fire alarm panel working with no fault lights? | Yes / No / N/A | Optional | 3 | Alarm panel shows normal, last test date recorded this month. |
| 14 | Electrical panel | Is the electrical panel closed, labelled and kept clear of stock? | Yes / No / N/A | Optional | 3 | Panel door shut, circuits labelled, clear space in front of it. |
| 15 | First aid kit | Is the first aid kit complete and within expiry? | Yes / No / N/A | Optional | 2 | Kit matches the contents list, nothing past its expiry date. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 16 | DPDP recording notice | Is the DPDP recording notice displayed at the entrance where customers can read it before entering? | Yes / No / N/A | Required | 4 | Notice at the entrance at a readable height, text clear and current. |
| 17 | CCTV notice | Is the CCTV surveillance notice displayed at the entrance? | Yes / No / N/A | Required | 3 | CCTV notice visible at the entrance, not hidden behind displays. |
| 18 | Customer consent at billing | Is customer consent taken before saving phone numbers for messages or offers? | Yes / No / N/A | No | 3 | Staff ask before saving numbers, consent recorded in the billing system. |
| 19 | Grievance contact displayed | Is the customer care and grievance contact displayed near the billing counter? | Yes / No / N/A | Optional | 2 | Phone number and email for complaints visible at the counter. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 20 | POSH committee notice | Is the notice naming the Internal Committee under the POSH law displayed for staff? | Yes / No / N/A | Required | 4 | Notice lists committee members and contacts, displayed in the staff area. |
| 21 | Holiday list displayed | Is this year's list of national and festival holidays displayed for staff? | Yes / No / N/A | Required | 2 | Current year holiday list displayed in the staff area. |
| 22 | Weekly off compliance | Did every staff member get their weekly off this month, as recorded in attendance? | Yes / No / N/A | No | 3 | Attendance shows a weekly off for each person in every week. |
| 23 | Working hours and overtime | Are daily working hours and overtime within the limits and recorded in the register? | Yes / No / N/A | No | 3 | Hours register complete for the month, overtime recorded and approved. |
| 24 | Statutory registers | Are the attendance, wage and leave registers up to date for this month? | Yes / No / N/A | No | 3 | All three registers complete to the current date. |
| 25 | Statutory notices board | Is the statutory notices board in the staff area current and complete? | Yes / No / N/A | Optional | 2 | Board shows the required abstracts, timings and contacts, none outdated. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 26 | Renewal tracker | Is the renewal tracker updated with every licence and certificate due in the next 90 days? | Yes / No / N/A | No | 3 | Every renewal due in 90 days listed with an owner and date. |
| 27 | Inspection visit record | Is every visit by an inspector or authority this month recorded with outcome? | Yes / No / N/A | No | 2 | Each visit recorded with date, department, outcome and any notice received. |
| 28 | Last month's findings closed | Are all compliance tickets from last month closed with proof? | Yes / No / N/A | No | 3 | Every ticket closed with an after photo or document attached. |
Loaded into BorentisOps, each required photo is live, GPS and time-stamped, so a photo from yesterday or another store does not pass. Where the brand has a docket or display standard, Drishti scores the photo against it and marks the misses. Every fail raises a ticket with an owner and a deadline, and the compliance officer sees the store on a heat map before the next visit.
The checklist runs offline and syncs when signal returns, in Hindi, English and Hinglish, and the operations score sits next to the store's selling score from Borentis Floor on one store card. Pricing is per store, so every store manager and staff member in the store is on the app.
The monthly self compliance check takes about 30 minutes for a Store Manager, most of it spent sighting certificates and checking registers. Items like the Shops and Establishments certificate and fire NOC are quick once the store keeps a compliance folder, which most brands ask for. The first run takes longer because the renewal tracker has to be built from scratch.
Four items are fatal: the Shops and Establishments certificate, the fire NOC, serviced extinguishers and a clear emergency exit. A missing licence can close the store on an inspection, and the fire items put people at risk. A fatal fail in BorentisOps raises an immediate ticket with an owner and a deadline, and the Compliance Officer sees it on the same day.
No. It is an operational checklist that helps a store keep its displays, documents and registers in order. Licence requirements differ by state and by city, and some items apply only to certain formats, such as the FSSAI licence for cafes or scale stamping for jewellery. Brands should confirm the exact list for each state with their legal or compliance team before rollout.
Yes. The Excel download keeps the same columns as this page and imports into BorentisOps as a checklist with weights, photo rules and fatal flags. A Borentis onboarding person maps the Store Manager and Compliance Officer roles and schedules it monthly for each store. Certificate photos are taken live with GPS and a time stamp, so the Compliance Officer can check them without visiting.