Day-end checks for keys, test drives, enquiries, cash and showroom security.
A showroom daily closing checklist is the set of day-end checks a showroom manager completes before locking up, so every key is back, every enquiry is in the system and every rupee collected is matched to a receipt. It covers test-drive keys and the fuel log, display cars, enquiries and bookings, cash and cheques, the lounge and delivery bay, lights, the security walk and a handover note. The Showroom Manager fills it after the last customer leaves, and the Area Manager reviews it before the next morning. A missing test-drive key or an unmatched cash collection is fatal and raises a ticket at once, and any other No becomes a task for the opening team.
Free. No form. The workbook has the same columns as the table below, with the score formula and a fatal-item check in place.
Score = weight of items answered Yes ÷ weight of items not marked N/A, out of 100. Pass mark 90. A failed fatal item caps the score at zero and raises a ticket to the area manager.
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 1 | Test-drive keys returnedFatal | Are all test-drive keys back in the key box, matched against today's test-drive log? | Yes / No / N/A | Required | 5 | Every key present and tagged, log shows each drive closed with time in and odometer. |
| 2 | Test-drive fuel log | Is the fuel log updated with the closing reading and any fuel added for each test-drive vehicle? | Yes / No / N/A | No | 3 | Closing fuel or charge noted for each vehicle, fuel bills attached to the log. |
| 3 | Test-drive vehicles parked | Are test-drive vehicles parked in the secured area, locked, with windows up? | Yes / No / N/A | Optional | 3 | Vehicles inside the gate or showroom, all doors locked, no valuables or papers left visible. |
| 4 | Display cars locked | Are all display cars locked for the night, with keys counted and stored in the safe? | Yes / No / N/A | No | 4 | Display car keys counted against the list and locked in the safe with the manager. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 5 | Enquiries entered | Are all of today's walk-in and phone enquiries entered in the CRM with a next follow-up date? | Yes / No / N/A | No | 4 | Enquiry count in CRM equals the register, every entry has a follow-up date and owner. |
| 6 | Bookings and receipts | Are today's booking amounts matched to receipts, with any cancelled receipt explained? | Yes / No / N/A | No | 4 | Every booking has a receipt number, cancelled receipts kept with both copies and a reason. |
| 7 | Cash and chequesFatal | Is the cash and cheque collection counted, matched to receipts and locked in the safe or deposited? | Yes / No / N/A | Required | 5 | Collection equals receipts to the rupee, cheques listed, deposit slip or safe entry signed. |
| 8 | Day-end summary | What were today's walk-ins, test drives, bookings and deliveries, and any lost sale worth noting? | Text | No | 2 | Gives four numbers and one line on any lost sale with the reason the customer gave. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 9 | Lounge reset | Is the customer lounge cleaned and reset, with cups cleared and the coffee machine off? | Yes / No / N/A | No | 2 | Tables clear, cushions straight, machine cleaned and switched off, bins emptied. |
| 10 | Delivery bay reset | Is the delivery bay cleared and the backdrop and props stored for tomorrow? | Yes / No / N/A | No | 2 | Bay swept, ribbons and covers put away, backdrop lights off, nothing left on the floor. |
| 11 | Accessories count | Are high-value accessories counted, with every sale since opening matched to a bill? | Yes / No / N/A | Optional | 3 | Count equals opening count less billed items, display case locked, gaps reported. |
| 12 | Screens and brochures | Are the digital screens and configurators switched off and brochures restocked for the morning? | Yes / No / N/A | No | 2 | Screens off at the socket, brochure rack refilled, sales desks cleared of papers. |
| # | Item | Audit question | Answer | Photo | Weight | What good looks like |
|---|---|---|---|---|---|---|
| 13 | Lights and signage timer | Is the facade signage on its timer, with inside lights and AC switched off? | Yes / No / N/A | No | 2 | Pylon and fascia on timer to the set hour, floor lights and AC off at the board. |
| 14 | Security walk | Has the security walk covered the floor, workshop gate, stockroom and washrooms, with nobody left inside? | Yes / No / N/A | No | 4 | Every area checked, workshop gate locked, no cars parked outside the secured area. |
| 15 | Shutters and alarm | Are the shutters down, doors locked and the alarm set, with the night guard briefed? | Yes / No / N/A | Required | 4 | Shutter locks checked by hand, alarm armed, guard knows how many cars are inside. |
| 16 | Next-day handover note | What does the opening team need to know about tomorrow's deliveries, test drives or pending issues? | Text | No | 2 | Names each delivery with time, any pre-booked test drive and any fault left unresolved. |
Loaded into BorentisOps, each required photo is live, GPS and time-stamped, so a photo from yesterday or another store does not pass. Where the brand has a docket or display standard, Drishti scores the photo against it and marks the misses. Every fail raises a ticket with an owner and a deadline, and the area manager sees the store on a heat map before the next visit.
The checklist runs offline and syncs when signal returns, in Hindi, English and Hinglish, and the operations score sits next to the store's selling score from Borentis Floor on one store card. Pricing is per store, so every showroom manager and staff member in the store is on the app.
A missing key means a vehicle worth several lakh rupees can be driven away without anyone noticing, and it often points to a drive that was never logged. Marking it fatal means the Area Manager is alerted before the showroom is locked, when the key is still easy to trace. Most missing keys turn out to be in a consultant's pocket, and the fatal flag makes sure that is found the same night.
Before closing. An enquiry entered the next morning has usually lost its best follow-up window, and details such as the variant, colour and exchange vehicle are forgotten overnight. This checklist asks the manager to match the enquiry count in the CRM to the walk-in register, so no walk-in goes without a follow-up date and a named consultant who owns the call.
The handover note written at close appears at the top of the next morning's showroom opening checklist in BorentisOps, so the opening team sees the delivery times, pre-booked test drives and unresolved faults before they start. Any No on the closing list also becomes a ticket with an owner and a deadline, which the Area Manager can follow from the dashboard.
Yes. The Excel download keeps the same columns BorentisOps uses: section, item, question, answer type, photo rule, weight and fatal flag, so it imports as a checklist without retyping. A Borentis onboarding person maps the roles and stores, sets who fills it and who reviews it, and schedules it so it reaches the right phone at the right time. You can edit, add or remove items before or after the import.